Privacy &
Cookie Policy

Introduction

Framzo Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and any other information you provide through our contact forms.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.
• Device Data: Information about your device, including IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services that may interest you
• Improve our website and services
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites for advertising purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

Contact Us

If you have any questions about this Privacy & Cookie Policy, please contact us at:

Policy Updates

We may update this Privacy & Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy.